A restaurant operations platform built around the live queue.
QueueLynk now goes beyond a simple waitlist. It covers guest self-service, branch operations, menu ordering, financial reporting, chain management, and Premium feedback intelligence in one workflow.
QR join and self-service queue entry
Guests scan a QR code or open a short link, join the queue from their phone, and avoid crowding the host stand.
Live guest status page
Guests can watch their queue status live, see order numbers, and keep the page open for notify or seated updates.
WhatsApp and browser alerts
The app supports guest notifications through WhatsApp, browser alerts, on-page banners, vibration, and sound where supported.
Staff-first live waitlist dashboard
Branch staff get a clean, desktop-style dashboard focused on the live queue with fast actions like Notify, Seat, Remove, and View order.
Menu and pre-order requests
Restaurants can publish their own menu, and guests can send order requests before service directly from the status page.
Business-day queue lifecycle
Queue entries automatically expire after the restaurant’s business day ends, so stale records do not carry into the next service window.
End-to-end guest and staff workflow
QueueLynk is designed so guests and staff stay in sync from queue join to final feedback.
Guest joins from QR, web link, or WhatsApp auto-join.
Guest receives an order number and opens the live status page.
Staff manages the queue in the branch dashboard with one-click actions.
Guest can place an order request before service if menu ordering is enabled.
Guest receives notify or seated updates through live page alerts and messaging.
Guest can submit feedback after the visit, and Premium owners can review AI summaries.
Queue controls and order handling
- Add walk-ins from the dashboard
- Sort and filter the live queue
- View full guest orders from queue actions
- Delete guest entries where the plan allows it
Billing and account management
- Razorpay subscription checkout from the dashboard
- Plan start, end, and remaining time
- Invoice generation and download
- Account edit and delete controls
Financial and operational reporting
- Revenue, collection, and estimated profit by selected period
- Branch analytics cards and graphs
- Guest history and repeat-customer visibility
- Dashboard-ready reports for owners and managers
Chain and multi-branch management
- Premium HQ branch creates and controls the chain
- Invite-code branch join requests with approval flow
- Branch pulse and multi-branch visibility
- Chain HQ dashboard for consolidated queue, CRM, analytics, and finance
Premium AI
AI is focused on guest feedback, not the whole product
QueueLynk is primarily an operations product. Premium uses AI for a focused business outcome: understanding guest feedback and turning it into useful improvement decisions.
- Guest feedback collection after a visit or expired entry
- AI summarization of recurring pain points
- Positive experience themes worth preserving
- Actionable improvements to increase repeat visits and service quality
Plans
Free
For restaurants that want a simple digital queue with staff-friendly operations and up to 50 guests per month.
Growth
For single-location restaurants that want stronger queue operations, WhatsApp alerts, smart wait prediction, and analytics without AI complexity.
Premium
For premium operators and chains that need branch coverage, HQ management, CRM depth, and AI feedback insights from guest comments.