Privacy information for restaurants and guests using QueueLynk.
This page outlines the basic way QueueLynk handles operational and guest data. It is a product-facing overview and should be reviewed alongside any formal legal policy you adopt for production use.
Information we collect
QueueLynk may collect basic account details, restaurant profile information, and guest-submitted waitlist details such as names, phone numbers, and party size when those details are required to operate the service.
How we use information
We use the data provided to run digital waitlists, notify guests, support billing, improve product reliability, and help restaurant teams understand queue activity and service performance.
Sharing and processors
We share information only with service providers that help us deliver the platform, such as infrastructure, database, billing, and messaging vendors, and only to the extent needed to operate QueueLynk.
Retention and access
We retain information for as long as it is needed to provide the service, comply with legal obligations, resolve disputes, and support reasonable operational reporting for customers.